Online parking management software (and why your airport needs it)
Parking is an essential asset for airports, accounting for up to 25% of all non-aeronautical revenue. It is also crucial to an airport’s overall efficiency and success. After all, if passengers can easily, quickly and safely park their vehicles, they’re […]
Black Friday Marketing Ideas for Airports
Black Friday is an annual milestone in the retail calendar. It falls the day after American Thanksgiving, celebrated on the fourth Thursday in November, and marks the start of the holiday shopping season. This year, Black Friday falls on 25th […]
How to make the most of your airport environment to improve passenger experience
Did you know that more than half of travellers find airport experiences more stressful than work and moving house? Despite many people feeling their holiday only starts when they board a plane, we believe the airport is an integral part […]
Creating memorable and personalised passenger experiences with a limited budget
In an increasingly competitive market, airports must focus on improving the passenger experience. Why? Because, with similar flight prices and destinations available across multiple airports, not to mention competing offers from OTAs and airlines, it’s often down to personalised passenger […]
Passenger behaviour analysis and how airports are pivoting to accommodate tech-savvy travellers
There’s no denying that technological advancements have positively disrupted how we travel forever. Whereas in the past, people would head to their local travel agent to book a holiday, now all they need to do is pull out their smartphone […]
The airport technology being used to process passengers more quickly
Increasing passenger numbers returning to the airport post-pandemic should be a cause for celebration. But coupled with critical staff shortages across the travel industry, it’s led to extreme delays in passenger processing at the airport, so much so that many […]
Using mobile applications to interact with your passengers and create loyalty
The modern-day airport is more than just a gateway offering a means for passengers to get from A to B. Instead, it’s a highly-interactive hospitality and retail hub where passengers can purchase high-quality products, enjoy memorable dining experiences and visit […]
