Rezcomm Customer Relationship Management

With cutting-edge customer relationship management tools (CRM) Rezcomm takes a customer-centric approach to deliver the very best experiences.

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Get to know your customers with powerful centralised customer identity tracking.

Unify your customer data and insights from all sales channels and touchpoints and safely store them in a single secure system. Harness your customer data to create and deliver fully joined-up and personalised experiences.

Enable customers to book and manage their entire journey in one place with multilingual support.
Simplify your procedures for dealing with Data Protection Regulations and keep on top of Data Subject Request Management.
Manage all customer data and communications in a single location with our robust CRM tools.
Reduce your operating costs (and risk) with zero set-up fees and a pay-as-you-go service.
Launch your Customers modules in just 4 weeks with our accelerated launch program.

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Discover how you can save time, connect with customers, manage data and improve customer retention with Rezcomm.

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Customers Modules

Centralised Manage My Booking

Provide customers with a single location to manage all bookings and reservations. Customers can view what they’ve purchased and (perhaps more importantly) what they haven’t. Upsell and cross-sell relevant products and services they’re missing.

Centralised Data Privacy Management

Simplify your procedures for dealing with Data Protection Regulations. View your marketplace Record of Processing Activity, adjust data retention periods, update privacy policies and create data privacy assessments all from a single, secure location.

Data Subject Request Management

Enable customers to submit data requests, keep a precise record of the actions you take, benefit from proof of compliance and save time through automated record keeping. Gain a 360 view of all activities from a single, secure location.

Customer Relationship Management (CRM)

Bridge the gap between your airport or venue and your customers. Use our powerful CRM module to manage all customer data and communications. Our automated processes will save you time and maximise every opportunity to engage with and sell to your customers.